SuSanA received grant by BMGF to further develop its global knowledge platform - project updates

  • simon
  • simon's Avatar
  • Posts: 18
  • Karma: 2
  • Likes received: 14

Re: Simon Okoth: SuSanA Phase III Project - Senior Project Manager

Hi Sector Colleagues,

I wish to take this opportunity to introduce myself to you, the great change-makers. My name is Simon Okoth, and I am currently the Senior Project Manager, the SuSanA Phase III knowledge management project funded by the Gates Foundation. I am based at Stockholm Environment Institute (SEI), Africa Centre - Nairobi, Kenya from where I am leading a consortium of Sanitation and Hygiene programme implementation partners working in the Greater South with the aim of the promoting innovation and best practices in sanitation policy, programming, implementation and up-scaling by linking on-the-ground experience with an engaged community of practitioners, policy-makers, researchers and academics. See: www.susana.org/en/resources/projects/details/127 .

Prior to joining the SEI, I worked with Water Sector Trust Fund (WSTF) managing Urban Programme where I essentially led a team of WASH experts in the developing and implementation of pro-poor WASH programmes and projects.

I am an Engineer with a long and exclusive career in the WASH spanning across development, technology, management, institutional development and partnership building for sustainable WASH programming.

I am looking forward to contributing constructively towards the attainment of "sanitation and water for all".

Simon Okoth
Senior Project Manager,
SuSanA Project Phase III, Stockholm Environment Institute (SEI)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.sei-international.org
Project link: www.susana.org/en/resources/projects/details/127
The following user(s) like this post: MauaCharlotte
You need to login to reply
The topic has been locked.
  • simon
  • simon's Avatar
  • Posts: 18
  • Karma: 2
  • Likes received: 14

Re: Survey on Knowledge Exchange in the Sanitation Sector for Improvement of SuSanA Communication Strategy

Dear Esteemed Forum Users,

The Sustainable Sanitation Alliance ( www.susana.org ) invites you to be a change-maker in the sanitation sector.

SEI/SuSanA is currently implementing a knowledge management and information sharing project funded by the Bill and Melinda Gates Foundation.

The overall objective of this project is to improve the effectiveness of the SuSanA platform as a knowledge management resource that promotes increased collaboration and information-sharing within the WASH sector and to support the long-term sustainability of the platform. It is also a call to help create a global communications strategy for both SuSanA and the sector as a whole in order to help catalyse knowledge management globally and locally in order to help meet the SDG 6 challenge.

10 minutes of your time and expertise will help us improve the sanitation sector’s ability to deliver on the goal of “water and sanitation for all.” We want to know more about your needs for access to information, and your ideas about how to improve collaboration and information exchange.

For SuSanA members the survey can be found at:
s-c89f99-i.sgizmoca.com/s3/i-rj34goCmlqOat9rbLg-1440/

while for non-members survey is at:
ca.surveygizmo.com/s3/50003599/Sanitation-Survey

The details of the knowledge management project funded by the Gates Foundation can be found in the link below: www.susana.org/en/resources/projects/details/127 .

Your opinions really matter and we look forward to getting your valuable contribution.

Simon Okoth
Senior Project Manager,
SuSanA Project Phase III, Stockholm Environment Institute (SEI)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.sei-international.org
Project link: www.susana.org/en/resources/projects/details/127
The following user(s) like this post: Doreen
You need to login to reply
The topic has been locked.
  • arno
  • arno's Avatar
    Topic Author
  • Senior Research Fellow Stockholm Environment Institute
  • Posts: 288
  • Karma: 19
  • Likes received: 158

Re: Survey on Knowledge Exchange in the Sanitation Sector for Improvement of SuSanA Communication Strategy

A reminder:

Link to the survey for SuSanA members:
s-c89f99-i.sgizmoca.com/s3/i-rj34goCmlqOat9rbLg-1440/

Non-member survey
ca.surveygizmo.com/s3/50003599/Sanitation-Survey

Make yourself heard and fill in the survey.

Arno Rosemarin PhD
Stockholm Environment Institute
This email address is being protected from spambots. You need JavaScript enabled to view it.
www.sei.org
www.ecosanres.org
Current project affiliation: www.susana.org/en/resources/projects/details/127
You need to login to reply
The topic has been locked.
  • muench
  • muench's Avatar
  • Moderator of this Forum; Freelance consultant and Wikipedian (former roles: program manager, lecturer, process engineer for wastewater treatment plants)
  • Posts: 2529
  • Karma: 51
  • Likes received: 709

Re: Survey on Knowledge Exchange in the Sanitation Sector for Improvement of SuSanA Communication Strategy

Here is some additional background information about the survey and why you should take it (if you haven't done so already).

To date, we have received 2600 survey responses which is great. About half came from SuSanA members, the other half from non-members. We have 8500 SuSanA members, so that's a response rate of 15% so far for SuSanA members - thank you! The survey has been advertised via other networks as well (e.g. WSSCC, IRC) and we estimate that it might have reached 50,000 people.

Therefore, we are hoping for more responses to come in still. Perhaps it helps if I provide a bit more background information on the survey (this is from my own understanding; I am not too deeply involved in this as is managed by others in the team, mainly Arno):

What is happening with the survey responses?

Our consultants, CAWST and seecon, are using the survey response data in their analysis. As a reminder, they won the bid for the tender (which was posted here ) to produce "A Stakeholder Market Study – consisting of a baseline market assessment, a communications strategy for SuSanA and a template for measuring the impact of SuSanA on the targeted market".

What are the objectives of the survey?

The survey will help to develop a description/map of knowledge management within the sanitation sector. It will support a baseline market assessment for knowledge management and networking within the sanitation sector.

Objectives of this assessment include e.g. the following:
- To determine knowledge management (KM) practices, needs and interests of potential and existing members/users
- To understand better the strengths and weaknesses of SuSanA (from the perspective of members/users) (SWOT)
- To assess where regional chapters may achieve the greatest impact based on needs expressed by members/users
- To support the development of targeted communications strategies for existing and potential member/users

Respondents to the survey will prioritize for example which of the features of an online WASH information database is most important.

Please feel free to ask any questions you have about the survey here. Also if you have already taken the survey and have questions or comments please don't hesitate to put them into this thread here. We are always happy to hear from you!

The survey will most likely be open until end of October, even though CAWST and seecon are already using the responses received so far for their analyses. So the sooner you get your survey response in, the better for the analysis! Thanks.

Regards,
Elisabeth

Community manager and chief moderator of this forum
funded via SEI project until January 2019 ( www.susana.org/en/resources/projects/details/127 )

Dr. Elisabeth von Muench
Independent consultant located in Brisbane, Australia
This email address is being protected from spambots. You need JavaScript enabled to view it. Twitter: @EvMuench
Sanitation Wikipedia project leader: en.wikipedia.org/wiki/Wikipedia:WikiProject_Sanitation
My Wikipedia user profile: en.wikipedia.org/wiki/User:EMsmile
You need to login to reply
The topic has been locked.
  • simon
  • simon's Avatar
  • Posts: 18
  • Karma: 2
  • Likes received: 14

Re: Enhancing the contribution of sanitation and hygiene knowlwege management to "sanitation for all" through improvement of SuSanA.

Here is the presentation that I gave at the recent SuSanA meeting in Stockholm on 26 August 2017 about “SuSanA Knowledge Management Grant”.

This link here should take you to the right time in the video:
Video at the right time

Or go here and fast forward to 1:3:13:


The powerpoint presentation is available here:
www.susana.org/en/events/susana-meetings...na-meeting-stockholm
Or direct link here:
www.susana.org/files/simon-SuSanA-KM-Gra...ion_26August2017.pdf

Learn about and share much more in sanitation and hygiene through SuSanA!

Simon Okoth
Senior Project Manager,
SuSanA Project Phase III, Stockholm Environment Institute (SEI)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.sei-international.org
Project link: www.susana.org/en/resources/projects/details/127
You need to login to reply
The topic has been locked.
  • arno
  • arno's Avatar
    Topic Author
  • Senior Research Fellow Stockholm Environment Institute
  • Posts: 288
  • Karma: 19
  • Likes received: 158

Re: Survey on Knowledge Exchange in the Sanitation Sector for Improvement of SuSanA Communication Strategy - Results now available

The SuSanA market survey (continued until October) was carried out by a consortium made up of CAWST and Seecon following competitive bidding. The work consisted of the following components:

1. A Knowledge Management (KM) needs user survey which was sent to the following mailing lists:
a. SuSanA, CAWST, and Seecon (about 25,000 unique emails),
b. 27 WaterAid Ghana staff
c. RSWN (approximately 3500 emails),
d. Newsletters for USAID (Sanitation Updates), WSSCC and GWP,
e. IISD WATER listserv,
f. LinkedIn lists for WSSCC and GWP,
g. Unicef country offices

2. Interviews of the following:
a. 30 professionals from within SuSanA partner organizations to better understand their KM needs and interest in SuSanA (chosen based on relative level of interest–both high and low)
b. 9 interviews from SuSanA core members and staff of the Secretariat to inform a SWOT analysis of SuSanA,
c. 8 key informants associated with the MENA and India regional chapters to assess regional potential

3. The above two activities (1&2) resulted in the following:
a. Market Study Report,
b. 10 identified “Personas” to support the development of communication strategy recommendationsc. and an analysis of SuSanA’s regional outreach/targeting

4. SWOT analysis of SuSanA’s main attributes

5. Comparison of over 120 WASH KM and networking organizations

6. The two above activities (4&5) resulted in a relative ranking to highlight the average, lead, and SuSanA’s market values in key KM products and services

7. Mapping of 50 organisations that specialise in knowledge management surrounding SDG6 and those for other associated SDGs

8. Consultation and verification of tentative results with SuSanA Core Group representatives and development of elements for the communication strategy during a series of meetings in Stockholm.

9. Recommendations for the Communications Strategy

10. Performance Measurement System including KPIs (Logical Model, Performance Measurement & guidance for adaptation)

The member survey attracted about 1300 responses (15% response rate of the 8500 members that received emails) and the non-members survey about 1400 responses (7% response rate). Most responses were in English and carried out online (the survey was offered in French and Spanish and also offline). Of the 2700 responses, 77% completed the survey while 23% were left incomplete.

The work is continuing in the form of a SuSanA Strategy and Communications Plan both of which are being written.

Attached you will find the results of the online User Survey and descriptions of the SuSanA "personas" - the different sorts of professionals that are members that make use of SuSanA in their daily work. We would like to further develop these as a method to better understand the needs of the different members and users. And this may then allow for a crowd-sourced method of creating more detailed user profiles which in turn could lead to even more effective targeting and fulfilling of user needs.

Best wishes

Arno Rosemarin PhD
Stockholm Environment Institute
This email address is being protected from spambots. You need JavaScript enabled to view it.
www.sei.org
www.ecosanres.org
Current project affiliation: www.susana.org/en/resources/projects/details/127

This message has attachments files.
Please log in or register to see it.

You need to login to reply
The topic has been locked.
  • JKMakowka
  • JKMakowka's Avatar
  • Just call me Kris :)
  • Posts: 928
  • Karma: 35
  • Likes received: 299

Re: Survey on Knowledge Exchange in the Sanitation Sector for Improvement of SuSanA Communication Strategy - Results now available

Some interesting results.

One thing that was pointed out is the higher participation of "policy" interested persons Vs. "design" practitioners in online forums. My guess is that this is more a reflection of the current state of the SuSanA forum rather than a general insight. I also guess that a few years back this would have been the other way around.
Not a bad thing or anything like that... just an interesting confirmation of a trend I noticed a while ago.

Microbiologist & emergency WASH specialist
WASH news aggregator at: news.watsan.eu
The following user(s) like this post: muench
You need to login to reply
The topic has been locked.
  • eshaylor
  • eshaylor's Avatar
  • I am a WASH engineer who loves nothing more than talking Sh*t. I am currently working for UNICEF on innovation products in the WASH sector that can support the impact of programmes with a focus on children and women.
  • Posts: 100
  • Karma: 9
  • Likes received: 60

Re: Survey on Knowledge Exchange in the Sanitation Sector for Improvement of SuSanA Communication Strategy - Results now available

Hi there,

As a follow on to the survey and to share the findings more widely, the attached poster was presented at the Emergency Environmental Health Forum in Berlin. It shows how SuSanA intend to use the results to tailor its services for users, and in this case, emergency sanitation practitioners.

At the forum I had some discussions with key members of the Global WASH cluster as to how SuSanA and the GWC can better support each other with sharing of documents and exchange of information. Along with the WG8 meeting we gained some insights as to how SuSanA can better serve the needs of the emergency sanitation community.

Regards
Esther

++++++++++

Note by moderator: This thread is now locked and does not accept further replies. The discussion continues here in this follow-on thread:
forum.susana.org/10-announcements-regard...he-results-in-future

Esther Shaylor
Innovation specialist - WASH and Education
UNICEF Supply Division

This message has an attachment file.
Please log in or register to see it.

You need to login to reply
The topic has been locked.
Share this thread:
Recently active users. Who else has been active?
Time to create page: 1.269 seconds