The completion of the SuSanA Phase 3 BMGF Grant - building on the results in future?

  • simon
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The completion of the SuSanA Phase III BMGF Grant - building on the results in future?

Note by moderator: Eearlier discussions about this project took place here on the forum:
forum.susana.org/10-announcements-regard...form-project-updates


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Dear SuSanA members,

On behalf of the Stockholm Environment Institute (SEI), the SuSanA Gates Project Consortium and the Project Advisory Board we would like to bring you up to speed with the progress made in this development project and update you on the changes aimed at supporting and strengthening SuSanA. The project set out to achieve the following three key outcomes:
1. Improved use of SuSanA Platform by identified target groups, through a clear communications plan and platform improvements.
2. Demonstrable improvements in the impact that use of the SuSanA platform has on members' work in sanitation.
3. Strengthened governance and institutional sustainability of SuSanA as reflected in an operational plan that includes a plan for funding the budget needed to assure the future of SuSanA.

To deliver the above, the project carried out a “user experience study” which led to revamping of the SuSanA website and Forum ( forum.susana.org/10-announcements-regard...dy-into-action#21078 ). The other important undertaking during year one was the stakeholders’ market study ( forum.susana.org/10-announcements-regard...dates?start=36#23306 - Arno's post from 28 November 2017 in this thread) which was successfully completed leading to the development of a SuSanA Communications Plan with several annexes stemming from the market study work (see attached). Following a review of progress at the Gates Foundation in Seattle in October 2017 (after one year from the project start) a new and robust general strategy and “business plan” for SuSanA was pulled together (see attached). This exercise included developing a Theory of Change and Value Propositions for SuSanA. Finally a workplan was put together to implement much of the new strategy starting in 2018.

Indeed this process of internal development was new and enlightening for all involved with SuSanA and we feel very proud about how successful this has been in terms of providing SuSanA with a clear path for the future. The final part of the project will now focus on an organizational study and further improvements in the interface between users and the websites introducing more detailed user profiles, so-called “personas” -one of the recommendations from the communications plan. The present project with Gates Foundation support was originally meant to continue to September 2019 but will come to an end one year early in Sept 30, 2018. The main reason for this is to try to accelerate the process of change within SuSanA. In September 2018 there will be further recommendations regarding organization, governance and funding.* We hope then to be able to provide SuSanA with several new opportunities for its further development.

We invite any Forum members and SuSanA partners to comment on the work thus far.

Yours sincerely,
Simon/Arno


Attachments:
Communications Plan and Annexes
SuSanA Strategy

* See also in this thread: "Shaping SuSanA's Future - an invitation for feedback from all members", forum.susana.org/10-announcements-regard...ack-from-all-members

Simon Okoth
Senior Project Manager,
SuSanA Project Phase III, Stockholm Environment Institute (SEI)
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Website: www.sei-international.org
Project link: www.susana.org/en/resources/projects/details/127

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  • Decentral
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Re: Survey on Knowledge Exchange in the Sanitation Sector for Improvement of SuSanA Communication Strategy - Results now available

Dear All,

The survey report is an interesting reading. Most of the results from the Interviews - the partners' organizations, I would support and find them very useful. Specific attention deserves the recommendation for a more specific, credible and practice-orientated information.

It is encouraging that the role of the forum is appreciated, but I do not understand why "the tone of comments" (slide 69) should be improved, in what aspect?

Other point, where I need clarification: in the survey participated large number (519) of INGO (slide 52), dealing with a a wide variety of activities, among them design, construction and operation of sanitation facilities. Why these organizations are classified as non-profit?? And should such type of activities be executed on non-profit basis?

It would be interesting to follow the application of the results in the new policy.

Thanks for your work and efforts,

Roumiana Hranova
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  • Decentral
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Re: Shaping SuSanA's Future - survey and Sphaera's consultancy report on accelerated organizational change for SuSanA

Hi Elisabeth,

I did read the whole report and the results look interesting. I have added some comments, as reply to Arno's post of the report.

I would like to support your effort in maintaining the forum, it is highly appreciated, and thank you.

I am sorry that this year I have not be able to work on the "wiki" articles, as promised, but it has been a very busy one - no time available for this exercise :-( May be in December :-).

Best regards,
Roumiana
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  • muench
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Re: New developments in the SuSanA Phase III Grant project

In my moderator role I have re-arranged things a little bit. Posts in relationship with the survey conducted by Sphaera and their final report are now all together in this thread:
forum.susana.org/10-announcements-regard...al-change-for-susana

See in particular Arno's post from 20 October where he provided their final report:
forum.susana.org/10-announcements-regard...usana?start=12#26304

I propose that any further discussions about the potential changes of SuSanA's organization should be discussed there.

This thread here will then remain to be purely about project updates from the BMGF grant that SEI had received and which is drawing to a close now.

In my role as participant in this grant, I noticed the following question from a SuSanA member (via the comment field of Sphaera's survey on feedback about SuSanA):

I would also like to know why the Bill and Melinda Gates Foundation cut the funding for SuSanA prior to the official project end. What happened? This lack of transparency does not make the discussions very fruitful.


Arno had given the reason in his post above as follows "The main reason for this is to try to accelerate the process of change within SuSanA.".

Actually, we are not completely sure why BMGF decided to reduce the grant's Phase 3 from three years to two. I think they were not completely satisfied with the speed of outputs and possibly with the way the consortium managed itself and presented the results. Perhaps they expected SuSanA to move & change faster but it's not a simple process as SuSanA's governance structure is currently best described like a donut: Lots of good activity taking place around, but nobody at the centre to "take control". It's a network, not an organization, after all. But maybe this will change now?

I hope I am not stepping on anyone's toes here. I am just trying to lead by example in terms of transparency and "learning from mistakes". I'll check if anyone else from the consortium would like to say something about this, too.

So just to remind you: this thread is now purely about the SuSanA Phase III Grant project. If you want to discuss the future direction of SuSanA please do so here: forum.susana.org/10-announcements-regard...al-change-for-susana

Regards,
Elisabeth

Community manager and chief moderator of this forum
funded via SEI project until January 2019 ( www.susana.org/en/resources/projects/details/127 )

Dr. Elisabeth von Muench
Independent consultant located in Brisbane, Australia
This email address is being protected from spambots. You need JavaScript enabled to view it. Twitter: @EvMuench
Sanitation Wikipedia project leader: en.wikipedia.org/wiki/Wikipedia:WikiProject_Sanitation
My Wikipedia user profile: en.wikipedia.org/wiki/User:EMsmile
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  • muench
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Re: The completion of the SuSanA Phase III BMGF Grant - building on the results in future?

Dear Roumiana,

Thanks for your post. I was a bit confused at first until I realised you are referring to the older survey from last year which was a very big one and which was called "Results of SuSanA Sanitation Sector Knowledge Management Study"
(link: forum.susana.org/media/kunena/attachment...linesurveyreport.pdf )

You asked:

I do not understand why "the tone of comments" (slide 69) should be improved, in what aspect?


This was the answer of 4 people out of about 3000 people who filled in the survey about the question: "How could SuSanA be improved?". I guess these 4 people felt that the tone was sometimes not friendly and welcoming enough? But I don't know for sure.

You also asked:

Why these organizations are classified as non-profit?? And should such type of activities be executed on non-profit basis?


The classification was done on a self-selection basis, see Slide 17: Which best describes your current work or sector? (Select only one). There are also many organizations who described themselves as "for profit", although they are so far in the minority which is probably something that needs to change in the sector as a whole, to be sustainable!?

(As a reminder to all: Just trying to stick with the structure: Comments about that market survey from 2017 can continue here. Comments about the future SuSanA organization on the other hand should continue in this other thread: forum.susana.org/10-announcements-regard...al-change-for-susana )

Regards,
Elisabeth

Community manager and chief moderator of this forum
funded via SEI project until January 2019 ( www.susana.org/en/resources/projects/details/127 )

Dr. Elisabeth von Muench
Independent consultant located in Brisbane, Australia
This email address is being protected from spambots. You need JavaScript enabled to view it. Twitter: @EvMuench
Sanitation Wikipedia project leader: en.wikipedia.org/wiki/Wikipedia:WikiProject_Sanitation
My Wikipedia user profile: en.wikipedia.org/wiki/User:EMsmile
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