We have an interesting webinar coming up in a week's time which should address some of the aspects with CLTS that some of us have criticised before (e.g. see this open letter by David Crosweller to Carolien van der Voorden from WSSCC: forum.susana.org/forum/categories/5-clts...and-the-role-of-clts)

So I hope that many of you have put this appointment into their calendars already and am looking forward to meeting you there. It will be a different format than last time and should be very interactive.

We are going to use Adobe Connect again, like we did for the SuSanA "open microphone" webinar. After that webinar, we had collected some information about technical issues and problems for people with slow internet access, see here: forum.susana.org/forum/categories/10-gen...line-webinar-18-june

So in preparation for the next webinar where we will again use Adobe Connect (because we feel it is currently the best system out there for webinars, and also because Stockholm Environment Institute has a licence for hosting webinars with it), I would like to collect some hints for people who are on a slow internet connection:

• You should turn off anything else that would chew up bandwidth, i.e. skype, internet explorer and your e-mail program.
• Don't turn on your webcam.
• You can either reduce the camera resolution of the other people's webcams which affects all cam images or simply freeze each of the cams. Bandwidth used is then reduced.
• Old computers that have not been updated for years won't work using Internet Explorer as browser. Chrome has flash built in and updates itself so almost always works.
• Sound and web cam can be adjusted properly using the wizard once admitted to the room.
• Consider accessing the webinar with your mobile phone, it might work better: Smartphones are more advanced than computers since they have good echo cancellation, handle Flash effectively and perform better at narrower bandwidths. Download the free Adobe Connect APP from iTunes or Android or even Blackberry: www.adobe.com/products/adobeconnect/apps...e-connectmobile.html

Does anyone else have additional suggestions regarding the slower bandwidth issue?

It's important that if you are trying to get into the room at the right time, and you have to wait for more than 2 minutes, do turn to the tech support immediately which will be Pier Andrea Pirani and his e-mail address is: This email address is being protected from spambots. You need JavaScript enabled to view it.

Oh and the "right time" starts about half an hour before the official start of the webinar. Just like in a face-to-face seminar, you are invited to come a bit earlier and start mingling with your fellow participants (or just to check out that sound and image works fine for you). Unlike a face-to-face seminar, you can multi-task and be in the room and also continue with your work at the same time until the webinar really starts.

Dear colleagues,

It is startling that there seems to be no consensus about what constitutes success for CLTS programmes. Is 30% an acceptable success rate? How can these rates be optimized? and; what should be our response to communities that do not become defecation free?

Please join us for the webinar ‘What constitutes success for CLTS? – Measuring community outcomes and behavior change’ on Wednesday 22 July 2015 at 15:00 London time (BST/GMT+1).

As the post 2015 Sustainable Development goals will encourage a stronger focus on behavior all along the sanitation chain we are at the right time to consider what we can do more, better or differently? We invite you to join a ‘deep- dive’ webinar where experts working with the Bill and Melinda Gates on their Building Demand for Sanitation Programme Organizations will share their insights on the questions outlined above. Our panelists include:

• Ada-Oko Williams, Technical Support Manager, Sanitation and Hygiene, WaterAid UK.
• Darren Saywell, Senior Director, Water, Sanitation and Health, Plan International USA (information about their CLTS project is available here )
• Hans-Joachim Mosler, Head of Environmental and Health Psychology, Eawag (information about their CLTS project is available here )
• Jonny Crocker, Research Assistant at The Water Institute at UNC, Chapel Hill

The webinar will be run as a chat show format where, following a panel interview, the audience will have the chance to interact with the panelists. This webinar, open to all, is being organized under the Knowledge Management initiative of the Building Demand for Sanitation (BDS) program of the Bill & Melinda Gates Foundation. The webinar is being organized by Euforic Services, the SuSanA secretariat and the Stockholm Environment Institute.

Registration details
Title: What constitutes success for CLTS? – Measuring community outcomes and behavior change
Date: 22 July 2015
Time: 15:00 London time (BST/GMT+1); 10:00 Washington DC (EDT); 19:30 New Delhi (IST)

Register here: www.eventbrite.com/e/webinar-what-consti...-tickets-17631836297

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This is the third webinar in a series of webinars of the Building Demand for Sanitation (BDS) knowledge management initiative.
The first one was on the Community Health Output Based Aid (CHOBA) program of East Meets West/Thrive Networks. www.bdskm.net/online-spaces/km-talks/out...water-and-sanitation /
The second was on "Results based financing for sanitation - do the costs outweight the benefits?"
forum.susana.org/forum/categories/164-fi...follow-up-discussion

POST 22 JULY 2015 UPDATE: The full recording of this webinar can now be found on p.2 of this discussion thread.