Suggested topic are - 'end-user engagement'

4072 views

Page selection:
  • Dena Fam
  • Dena Fam's Avatar
    Topic Author
  • Posts: 24
  • Karma: 5
  • Likes received: 9

Suggested topic are - 'end-user engagement'

Hi all,

I was thinking that it would be great to have a topic area related to end-user engagement

As the successful adoption of new sanitation systems really relies on the acceptance and adaptability of the end-user, this might be an interesting topic for discussion. We could share experiences and approaches to engagement. I would see this as a very different topic area to CLTS.

Look forward to comments on this
Regards
Dena

Dena Fam
Research consultant
Institute for Sustainable Futures
University of Technology Sydney
Dr Dena Fam
Senior Research Consultant
Chancellor's Postdoctoral Research Fellow
Institute for Sustainable Futures
University of Technology Sydney
Phone: (+61)2 9514 4950
Fax: (+61)2 9514 4941
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
You need to login to reply
  • Elisabeth
  • Elisabeth's Avatar
  • I'm passionate about SuSanA's role in the WASH sector since about 2005. I'm a freelance consultant since 2012 (former roles: program manager, lecturer, process engineer for wastewater treatment plants)
  • Posts: 3348
  • Karma: 54
  • Likes received: 914

Re: Suggested topic are - 'end-user engagement'

Dear Dena,
I have now created a new sub-category called "behaviour change, psychology, user engagement" (please look at the tab "categories" above). What do you think about this? Does it match with your idea? I could also change the category's main name, although the annoying thing is that the link to the topic thread would also change in that case (I mean the URL). Could be done though if necessary though.

An alternative would have been to discuss end user engagement together with the technologies, e.g. in your case it could become part of the sub-category called Systems with Urine Diversion.

Anyway, would you like to start the discussion on this topic, do you have something in mind?

Regards,
Elisabeth
Dr. Elisabeth von Muench
Independent consultant located in Ulm, Germany
This email address is being protected from spambots. You need JavaScript enabled to view it.
Twitter: @EvMuench
Founder of WikiProject Sanitation: en.wikipedia.org/wiki/Wikipedia:WikiProject_Sanitation
My Wikipedia user profile: en.wikipedia.org/wiki/User:EMsmile
You need to login to reply
  • Dena Fam
  • Dena Fam's Avatar
    Topic Author
  • Posts: 24
  • Karma: 5
  • Likes received: 9

Re: Suggested topic area - 'end-user engagement'



Thanks Elisabeth

I think this combined topic area of behavioural change, psychology and end user engagement is great!

I was hoping to hear from others about how they are engaging users to adopt new sanitation systems.

I have attached a feedback mechanism we used to get end-users comments over 8 months on what they thought of the UDTs we trialed (Wostman and Dubbletten). We collected about 800 comments and they ranged from broad questions about the on-going trial, the long term viability of UDTs in a residental setting, the challenges of changing practices in using the toilets and also some great feedback on potential design modifications. I think this was quite a successful way of keeping in contact with users but also allowing users to be anonymous in their commentary...

Look forward to hear about others experiences

Regards
Dena

Institute of Sustainable Futures
University of Technology Sydney
Dr Dena Fam
Senior Research Consultant
Chancellor's Postdoctoral Research Fellow
Institute for Sustainable Futures
University of Technology Sydney
Phone: (+61)2 9514 4950
Fax: (+61)2 9514 4941
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Attachments:
You need to login to reply
Page selection:
Share this thread:
Recently active users. Who else has been active?
Time to create page: 0.309 seconds