Results from our discussion forum user survey now available
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TOPIC: Results from our discussion forum user survey now available

Results from our discussion forum user survey now available 01 Oct 2014 16:48 #10353

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    muench
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Dear all,

Now that this forum has grown to over 4000 members, it is a good time to invite you all to take part in a Forum User Survey! It is the first of its kind for the SuSanA Forum!

Here is the link to the survey:
docs.google.com/forms/d/1ZaO6UIuG68XufQh...oJ_fXWPpQH4/viewform

If you are eager to get going with the survey, just click on this link and get started. It takes about 5 minutes to fill in (a little more if have have plenty of comments).

If you want to know more about why we are doing the survey and what you can win by taking part in it, then please read my next post in this thread.

We are very much looking forward to many responses and good insights into what our 4000+ members desire from the Forum!

Thanks and kind regards,

Elisabeth (in my role as consultant for SEI)

Together with: Trevor Surridge (GIZ, SuSanA Secretariat) and Arno Rosemarin (Stockholm Environment Institute)
Dr. Elisabeth von Muench
Independent consultant
Community manager of this forum via SEI
(see: www.susana.org/en/resources/projects?search=SEI)
Wikipedian, co-founder of WikiProject Sanitation: en.wikipedia.org/wiki/Wikipedia:WikiProject_Sanitation

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Last Edit: 06 Oct 2014 16:23 by muench.

Re: Please take part in our SuSanA Discussion Forum User Survey - and win one of over 150 prizes! 01 Oct 2014 18:01 #10356

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    muench
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This post provides further background information about the Discussion Forum survey that is starting today and information about the prizes you can win by participating in this survey.

  • The survey is open to anyone, whether a SuSanA member or not, but is designed for people who have used the Forum at least a little bit, be it for reading only or for posting as well.
  • The aim of this survey is to get your feedback on proposed improvements to the Forum and to find out a bit more what your preferences are when you are using the Forum. There is also ample opportunity in the survey to add your own ideas (e.g. in the comment box at the end).
  • We are aiming for a response rate of at least 400 participants.
  • The survey and resulting Forum improvements are part of the co-funding that was received by the Bill & Melinda Gates Foundation for the Discussion Forum via a grant to SEI (I last posted about this in July here).
  • By taking the survey, you will also learn about some of the lesser-known features of the Forum.
  • The survey questions were thoroughly reviewed and optimised in a review process spanning several weeks that involved the SuSanA Forum Committee as well as some additional people, and I am very grateful for their help!
  • The survey will run for the entire month of October.
  • The survey was created in Google Forms.
  • The survey results will be treated anonymously and will be presented on the Discussion Forum in early November.

We know that 5 minutes or more can feel like a long time for a survey, so we have looked for incentives for participation and have collected prizes to be won, which were kindly donated by various SuSanA partners and by SHARE (which SuSanA partner WaterAid is part of).

We have over 150 prizes waiting to be given out to a randomised selection of survey participants who fill in the survey and leave their e-mail addresses. Of course leaving your e-mail address at the end of the survey is optional, but we need it if you want to win one of the prizes.

Whether you leave your e-mail address or not, all responses will be treated anonymously.

The winners of the prizes will be notified in early November, after the survey has closed.

Details about the prizes on offer (each winner will get one prize; while stocks last, they can indicate their preference of prize):

We would really like to know from you what we could do to make this Forum even better!
So please do take the survey, how about right now?

Here is the link to the survey:
docs.google.com/forms/d/1ZaO6UIuG68XufQh...oJ_fXWPpQH4/viewform

Thank you very much in advance and good look in winning your desired prize if you are going to participate in the draw for the prizes!

Kind regards,
Elisabeth
Dr. Elisabeth von Muench
Independent consultant
Community manager of this forum via SEI
(see: www.susana.org/en/resources/projects?search=SEI)
Wikipedian, co-founder of WikiProject Sanitation: en.wikipedia.org/wiki/Wikipedia:WikiProject_Sanitation

Location: Frankfurt, Germany
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Last Edit: 04 Nov 2014 20:49 by muench.

Re: Prizes that can be won by participating in the SuSanA Survey 06 Oct 2014 14:29 #10391

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    secretariat
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  • SuSanA secretariat currently allocates 2 full time person equivalents of time from members of GIZ Sustainable Sanitation Team: Arne Panesar, Annkathrin Tempel, Cecilia Rodrigues, Doreen Mbalo and the interns Martin Puszies and Sabrina Ohler
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Dear forum users,

We have all these exciting prizes waiting for you All you need to do is fill the SuSanA survey form and give us your opinion on how the forum can be modified to make it better.

10 of these:

2014-10-0615.59.47smaller2.jpg



10 of these:

20141002_145140_2014-10-09.jpg



100 of these USB memory sticks by SEI (40 of them are 1 GB and 60 of them are 512 MB):

IMG_0811.JPG



10 of these:

IMGP0009_2014-10-09.JPG



10 of these:

IMGP0014_2014-10-09.JPG



30 of these:

IMGP0012_2014-10-09.JPG


(Posted by Shobana)
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Posted by a member of the SuSanA secretariat held by the GIZ Sustainable sanitation sector program
Located at Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, Eschborn, Germany
Follow us on facebook: www.facebook.com/susana.org and twitter: twitter.com/susana_org
Last Edit: 04 Nov 2014 20:50 by muench.

Two more prizes for the discussion forum user survey 08 Oct 2014 23:46 #10425

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    arno
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Dear all,

As one of the organisers behind this users survey, I warmly invite you to participate. Your responses will greatly help us in planning the next steps in improving the Forum!

Here is the link again:
docs.google.com/forms/d/1ZaO6UIuG68XufQh...oJ_fXWPpQH4/viewform

We have decided to make two more publications available as prizes - 25 of our Erdos book and 10 of our health compendium.

If you want to compete for these, you need to leave your e-mail address at the end of the survey. You can also state your preferred prize, but we will contact all winners again in early November to confirm their preference (subject to limited stocks) also asking for your postal address.

Details for these two books:

The Challenges of Urban Ecological Sanitation: Lessons from the Erdos Eco-Town Project, China
By Arno Rosemarin , Jennifer McConville, Amparo Flores. Practical Action Publishers.

It’s not in the SuSanA library for copyright reasons but you can view it e.g. on Amazon here.

IMG_0825smaller.jpg



Stenström, T.A., Seidu, R., Ekane, N., Zurbrügg, C. (2011). Microbial exposure and health assessments in sanitation technologies and systems - EcoSanRes Series, 2011-1. Stockholm Environment Institute (SEI), Stockholm, Sweden
www.susana.org/en/resources/library/details/1236

IMG_0824smaller2.jpg



Best wishes
Arno Rosemarin PhD
Stockholm Environment Institute
Linnegatan 87D, Box 24218
10451 Stockholm, Sweden
arno.rosemarin@sei-international.org
Last Edit: 08 Oct 2014 22:17 by arno.
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Re: Two more prizes for the discussion forum user survey 16 Oct 2014 10:12 #10562

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    Doreen
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Nov 2013
Dear Everyone,

I completed the survey and now that I have seen the prizes to be won, I wish I could have all of them

The survey is really easy to fill in and takes about 5 minutes. I encourage everyone to participate as it will assist in improving your experience in the forum. Plus it gives you a platform to share your ideas on how best to improve SuSanA.

Best regards,

Doreen
Doreen Mbalo

Sustainable Sanitation Programme and Sustainable Sanitation Alliance (SuSanA) Secretariat
Advisor
Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
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Re: Two more prizes for the discussion forum user survey 16 Oct 2014 10:29 #10563

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    cecile
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Featured User
Dec 2014
Hi Everyone !

Yes, it does only take 5 minutes to answer the survey's questions and it even give you hints on icons you've never noticed before !
It is really good to have the chance to make this forum even more user friendly.

Actually while making this post I was wondering, what difference does it make when replying to a post if I click on "quick reply", "reply" or "reply to topic". I have the impression it makes no difference.

Thanks

Cecile
Cécile Laborderie
MAKATI Environnement

Re: Two more prizes for the discussion forum user survey 16 Oct 2014 10:51 #10565

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    canaday
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May 2014
Hi Everyone,

I am writing to encourage everyone to participate in this user survey.
We would really like to know the opinions of the 4000 members of this forum, especially the Silent Majority, who we never hear from.

For example, if you just like to read the posts and it is useful to you, you can say so.
If you do not participate because you are disappointed for some reason, tell us so we can try to fix the problem.

An important section of the survey is on how to best serve members for whom English is not their native language. If you would be more comfortable to post in a different language, tell us what language you would like to write in so we can try to set that up.

One of the key goals of the survey is to try to figure out how to get more people involved and to make the Forum more interactive. I mentioned some suggestions in the second part of my Featured User Interview:
forum.susana.org/forum/categories/145-fe...m-california-ecuador

Best wishes,
Chris Canaday
Conservation Biologist and EcoSan Promoter
Omaere Ethnobotanical Park
Puyo, Pastaza, Ecuador, South America
inodoroseco.blogspot.com

Re: Please take part in our SuSanA Discussion Forum User Survey - and win one of over 150 prizes! 16 Oct 2014 21:08 #10574

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    Carol McCreary
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Mar 2016
Hi, everyone,

I love the SuSanA forum and so does everyone I know who uses it. At PHLUSH we get lots and lots of unsolicited questions on topics ranging from public toilet access issues to microbiology. We cannot possibly even try answer them. So we send people to the Forum, ask them to sign up, and become part of the conversation.

Now here's an opportunity for all of us to make the Forum even better. TAKE THIS SURVEY! docs.google.com/forms/d/1ZaO6UIuG68XufQh...oJ_fXWPpQH4/viewform And if you scroll down below you see the prizes! Books include acclaimed favorites and some brand new titles. Hard copies!

Wouldn't you like to get away from your screen and curl up with a great paper book? But first you have to invest 4 or 5 minutes and TAKE THE SURVEY!

Carol


+++++++++
Note by moderator (EvM): We have by now 212 responses for the survey but we are aiming for a response rate of 10%, meaning 400 responses. So please do take part in the survey, even if you have not used the discussion forum so much in the past!
Carol McCreary
Join the SuSanA Wikipedia Edit-a-thon for World Water Day!
Last Edit: 16 Oct 2014 21:27 by muench.

Re: Please take part in our SuSanA Discussion Forum User Survey - and win one of over 150 prizes! 19 Oct 2014 17:27 #10594

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    F H Mughal
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Mar 2014
I have participated in the survey. It is a wonderful experience. I encourage all the users to kindly participate in the survey. While the prizes are attractive (like Doreen, I wish I could get all the prizes - they will significantly to my mini-library!!
I would like users to note that the moderators have taken pains in developing this exciting survey, and we are morally bound, as responsible persons, to respond accordingly.

I can't wait to see the results!!

F H Mughal
F H Mughal (Mr.)
Karachi, Pakistan

Re: Please take part in our SuSanA Discussion Forum User Survey - and win one of over 150 prizes! 22 Oct 2014 11:18 #10651

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    Florian
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Jan 2014
I know how hard it is to get suffiecent people participating in an online survey...

So I want to join those above in encouranging everybody who has not yet, to take the 5-10 min and fill out the form. Its done really quickly and will help to have a much more meaningfull result of the survey. It's also a good chance to express wishes for new or better forum features.

Regards, Florian
Florian Klingel
Water and Sanitation Specialist at Skat Consulting Ltd.
Last Edit: 22 Oct 2014 11:18 by Florian.
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Re: Please take part in our SuSanA Discussion Forum User Survey - and win one of over 150 prizes! 29 Oct 2014 09:53 #10726

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    muench
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Dear all,

We have now reached nearly 400 responses to our Discussion Forum User Survey (thank you!!), but we still want more.

It has been brought to our attention that in China people cannot access the survey because:

I can not do it because the survey pointing to google which is forbidden in China.


I didn't know that. Are other countries also affected in this way? (the survey was created using a thing called "Google Forms")

As we really want to hear everyone's voice, I am attaching here the survey also in pdf and Word format. The Word format is not as pretty but the answers could be selected with colour.

Thanks for taking the extra step to fill this in. You can just e-mail it back to me at:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

For everyone else, the link to the survey is still the same:
docs.google.com/forms/d/1ZaO6UIuG68XufQh...oJ_fXWPpQH4/viewform

Thank you to everyone who has already participated! The results are looking very interesting, and I will be sharing them with you next week after the survey has closed this weekend.

Regards,
Elisabeth
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Dr. Elisabeth von Muench
Independent consultant
Community manager of this forum via SEI
(see: www.susana.org/en/resources/projects?search=SEI)
Wikipedian, co-founder of WikiProject Sanitation: en.wikipedia.org/wiki/Wikipedia:WikiProject_Sanitation

Location: Frankfurt, Germany
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Twitter: @EvMuench, website: www.ostella.de

Re: Please take part in our SuSanA Discussion Forum User Survey - and win one of over 150 prizes! 29 Oct 2014 11:19 #10728

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    F H Mughal
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Mar 2014
Dear Elisabeth,

Thanks for caring about the Chinese friends. Word format is not quite in order. Please ask your IT guru to improve it. No need to rush in - take your time.

What are those "surveymonkey" surveys? I get those from other reputed organizations.

Cheers,
F H Mughal


[End of Page 1 of the discussion]
F H Mughal (Mr.)
Karachi, Pakistan
Last Edit: 29 Oct 2014 12:12 by muench.
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